Supporting People

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United Care Concepts (UCC) pride ourselves on providing bespoke service user led care and support to ANYONE that may require it. This can be minimal support of four hours a day to go shopping and do some housework to a full 24 hour support package at home. UCC provides support to all age groups from the elderly to children and according to service users' individual needs, enabling them to live the best possible life they choose.

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Supported Living and Enabling

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UCC provide experienced enablers to work alongside service users who have learning disabilities, mental health problems, acquired brain injuries, physical disabilities and to people in many other circumstances. We provide tailor made care and enabling services. We directly employ, supervise and closely manage all of our support workers, recruiting specifically for each individual.

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Respite Care at Home

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Often local respite facilities are over booked, we can support individuals to stay in their own home where they can retain all their preferred routines, while their usual carer takes a break. Service user’s who have regular respite care can have the same support team each time providing continuity, ensuring that the service users can build up a relationship and rapport with their carers who will be familiar with all routines.

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Holiday Care and Support

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UCC can support people when they go on holiday whether alone, as part of a couple, or larger group. We carefully match our support workers with the requirements of the service user and ensure their participation during the process.

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Emergency Short Term Care and Support

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Because UCC also operates as an agency we have support workers available 24 hours a day, 7 days a week. This enables us to provide a prompt and flexible service. Although we will support all service users to choose their own staff, having a bank of staff available can enable us to provide a service that can be adapted at short notice if the needs of the service users or their usual carer changes.

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24 Hour Care

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UCC operates 24 hours a day 365 days a year. Our carers and enablers are always able to be in touch with us if they need help or advice. Out of office hours, our on-call operatives will attempt to resolve any issues and arrange emergency cover if required. They have access at all times to Senior Managers for advice and support.